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Product Listing Policy

The Great British Farmers Market is committed to ensuring that all products listed on our platform meet high standards of quality, accuracy, and legality.

This Product Listing Policy outlines the guidelines for acceptable product listings, prohibited items and content, and the requirements for product descriptions, images, and pricing.

External Restrictions

As we use other key suppliers in our day to day business they also have restrictions and prohibited items.  

The main and most restrictive is our payment services provider, Stripe.

Please review their list of prohibited items and ensure that your product or offering does not impact this list as well.  

If you are not sure, please ask.  

Guidelines for Acceptable Product Listings

Quality Standards

  • All products must be of high quality, safe, and in good condition.
  • Products must comply with all relevant safety and quality standards.

Accuracy and Honesty

  • Product listings must be accurate and honest, providing a true representation of the product being sold.
  • Misleading or false information is strictly prohibited.

Legality

  • All products must comply with applicable local and national laws and regulations.
  • Sellers must have the legal right to sell the products listed.

Prohibited Items

Illegal and Restricted Items

  • Items that are illegal or restricted under applicable laws.
  • Controlled substances, including drugs and drug paraphernalia.
  • Hazardous materials, including explosives and flammable items.
  • Weapons and related accessories.

Counterfeit and Infringing Items

  • Counterfeit goods and items that infringe on others' intellectual property rights.
  • Unauthorized replicas or copies of branded products.

Prohibited Content

To maintain a respectful and inclusive marketplace, the following types of content are prohibited from listings on the Great British Farmers Market:

Offensive, Obscene, or Inappropriate Content

Content that is generally recognized as offensive, obscene, or inappropriate, taking into consideration community standards and cultural sensitivity. This includes, but is not limited to, sexually explicit material, excessive profanity, and graphic violence.

Content that, while possibly humorous to some, could be considered deeply offensive or harmful to others. Sellers are encouraged to consider the broader impact of their listings and to err on the side of caution when listing items with potentially controversial themes.

Content Promoting Violence, Hatred, or Discrimination

Listings that promote or glorify violence, hatred, or discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or any other characteristic.

The sale or display of items that are universally recognized as symbols of hatred or intolerance, such as Nazi insignia, or other symbols associated with hate groups, is strictly prohibited.

Misleading or False Information

Listings that contain misleading, false, or deceptive information about a product, its origin, or its intended use.

Sellers are expected to accurately represent their products in all aspects, including descriptions, images, and pricing.

Cultural Sensitivity and Context

While personal taste and humour can vary, sellers are urged to be mindful of cultural sensitivities and the diverse backgrounds of potential customers. Content that might be interpreted in different ways should be considered carefully before being listed.

The Great British Farmers Market reserves the right to remove content that is reported as offensive or inappropriate, even if it was not intended to be harmful.

Additional Guidance for Sellers

Review and Feedback : If you are unsure whether a product or its description might be considered offensive or inappropriate, you are encouraged to seek feedback from the marketplace support team before listing.  Please get in touch with us here: info@greatbritishfarmersmarket.co.uk

Reporting Mechanism : Customers and other sellers can report listings they find offensive or inappropriate. Each report will be reviewed carefully, and actions will be taken in line with our community standards and this product policy.

Additional Guidance for Customers

At the Great British Farmers Market, we recognize that personal tastes and opinions can vary widely. Whilst we strive to maintain a respectful and inclusive marketplace, there may be content or products that some customers find unappealing or not to their liking.

We encourage customers to consider the following:

Personal Taste and Diversity : The marketplace is home to a wide range of products, reflecting the diverse tastes, humour, and creativity of our sellers. What may not appeal to one person could be appreciated by someone else. If you encounter a product that you don’t like or that doesn’t align with your personal preferences, we encourage you to simply move on to another listing.

Reporting Offensive Content : If you believe that a listing violates this Product Listing Policy, such as content that promotes violence, hatred, or discrimination, or includes offensive symbols like Nazi insignia - please report it to us immediately. We take these reports seriously and will review the content in accordance with our guidelines.

Respecting Different Perspectives : We ask that customers respect the diverse perspectives and creative expressions of others, even if they don’t personally agree with or appreciate certain listings. If a product does not violate our Product Listing Policy but is simply not to your taste, we recommend continuing to explore other offerings on the marketplace.

Community Standards : The Great British Farmers Market is committed to upholding community standards that protect against harmful and deeply offensive content. Your reports and feedback help us maintain a positive environment for all.  

Requirements for Product Descriptions, Images, and Pricing

Product Descriptions

  • Descriptions must be clear, accurate, and detailed, providing all necessary information about the product.
  • Include key features, specifications, and benefits of the product.
  • Mention any important usage instructions, care guidelines, and potential hazards.

Product Images

  • Images must be high-quality, clear, and accurately represent the product.
  • Include multiple images showing different angles and details of the product.
  • Avoid using stock photos unless they accurately depict the actual product being sold.

Pricing

  • Prices must be clear, accurate, and not misleading.
  • Include all applicable taxes, fees, and any additional costs.
  • Clearly state the currency used for pricing.

Compliance and Enforcement

Monitoring and Review

  • The Great British Farmers Market will regularly monitor and review product listings to ensure compliance with this product listing policy.
  • Sellers may be required to provide additional information or documentation to verify compliance.

Violations and Consequences

  • Listings found to be in violation of this policy will be removed or modified.
  • Sellers will be notified of any violations and given an opportunity to rectify the issue.
  • Repeated or serious violations may result in account suspension or termination.

Reporting Violations

  • Sellers and customers are encouraged to report any listings that violate this policy.
  • Reports can be made to marketplace support via info@greatbritishfarmersmarket.co.uk.
  • All reports will be treated confidentially and investigated promptly.

Policy Amendments

The Great British Farmers Market reserves the right to amend this policy at any time.

The Great British Farmers Market reserves the right to amend this policy at any time to reflect changes in laws, regulations, or platform practices.

Sellers will be notified of updates to this Product Listing Policy.

Latest Updated

This Product Listing Policy was last updated: 29/07/2025