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When you begin selling on GBFM, it is normal to have lots of questions. This FAQ collects the most common things new sellers ask so you can find quick, simple answers without searching through lots of guides.
If you do not see your question here, feel free to explore the Knowledge Base or ask in the Seller Community on HumHub.
You only need three things:
You do not need a full brand, a website, perfect photos or a large product range.
Most beginners start as sole traders, which is the simplest option.
You can register officially when you begin earning regularly.
If you are unsure, the guide on simple business basics will help.
Most new sellers publish their first listing within:
Your first listing is a learning step. You can improve it later.
It varies. Some sellers receive an order within days. Others take a few weeks depending on:
Slow starts are completely normal.
Start by covering:
Use the Beginner Pricing Template if you need a simple way to calculate a fair price.
You can:
There is no single correct method. Choose the one that fits your product and your costs.
Once your product is live:
Publishing is the beginning, not the final version.
Yes. You can update:
Most sellers edit their listings several times in the first month.
No. One product is enough to begin.
Start small and add new items only when you feel ready.
Your shop shows:
You receive:
Orders appear in your Orders tab.
Payments are processed through Stripe Connect.
You receive your payout after:
More details are in the Payments and Payouts guide.
You can message the customer through the dashboard and update the order status.
The Delivery and Packaging guidance and Customer Support section of the Knowledge Base will help with:
You are not expected to know everything at first.
You can ask:
There is always support available.
You are at the beginning of something exciting. Take your time and learn step by step.
If you have questions or want support from other sellers, visit the Seller Community on HumHub:
https://social.greatbritishfarmersmarket.co.uk/
Return to the Knowledge Base:
https://greatbritishfarmersmarket.co.uk/knowledge-base/
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