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Setting Up Your GBFM Shop Profile

What This Guide Covers

Your shop profile is the face of your business on Great British Farmers Market.
This guide shows you how to set it up properly so customers immediately understand who you are, what you offer, and why your products are special.

A strong, well-presented shop profile builds trust, increases conversions, and helps you stand out.

 

Where to Find Your Shop Profile Settings

To edit your shop profile:

  1. Log in to your Seller Dashboard
  2. Open the menu
  3. Select Store Settings

You’ll be able to edit everything from your shop name to your banner image from this area.

 

Key Parts of Your Shop Profile

Shop Name

Choose a name that reflects your business identity.
Most sellers simply use their brand name or trading name.

Tips:

  • Keep it short and memorable
  • Avoid punctuation and special symbols
  • Use the same name you use on labels, packaging, and social media

Shop Description

This is your chance to introduce yourself in a friendly, genuine way.
Buyers love to know the story behind what they’re purchasing.

Include:

  • What you make or grow
  • How you started
  • What makes your products unique
  • Any values or practices you’re proud of

Aim for 3–5 sentences. Keep it real and warm.

Your logo helps customers recognise your brand instantly.

Recommended:

  • Square format (1:1 ratio)
  • Minimum 600x600px
  • Keep it simple and clean

If you don’t have a logo yet, a clear photo of your product range or workshop can work temporarily.

This is the “hero” image at the top of your shop page.
Use it to set the tone and show the character of your business.

Ideas:

  • A selection of your best products
  • Your workshop, farm, or studio
  • A clean flat lay of your main items

Aim for high resolution and a landscape format.

Shop Policies

Clear policies help customers trust your shop.

You can include:

  • Processing times
  • Returns or replacements
  • Food safety notes (if selling food)
  • Special delivery notes

If you’re unsure, keep it simple.

You can update this section later as your needs evolve.

Business Address

Your business address will not be publicly displayed, but it is required for:

  • Payment verification
  • VAT calculations (if applicable)
  • Order management

Make sure it’s accurate and kept up to date.

If you use social media professionally, you can add your links here.
This can help customers learn more about your work.

Avoid adding personal accounts unless they support your brand.

 

Why a Complete Profile Matters

Shops with complete profiles typically see:

  • More clicks
  • Higher customer trust
  • Better conversions
  • More repeat buyers

Customers want to know they’re buying from a real person with a real story, not a faceless platform seller.

 

Quick Checklist

Before you move on, confirm you have:

  • A clear shop name
  • A friendly, simple shop description
  • A logo or placeholder image
  • A clean, relevant banner
  • Any policies you want to share
  • Accurate business details

Once these are in place, you’re ready to create your first product.

 

Your Next Steps

Continue with:

  • Setting up your delivery options
  • Understanding VAT settings
  • Creating your first listing
  • Exploring your dashboard tools

You’re now fully prepared to open your GBFM shop to customers.

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